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Privacy Policy

Last Updated: January 2026

Simply Better Mobile Detailing (“Simply Better,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our business, website, or services.

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Information We Collect

We may collect:

  • Name

  • Phone number

  • Email address

  • Vehicle details

  • Service location

  • Communication preferences

Automatically collected data may include IP address, browser type, device information, and website usage data.

 

How We Use Information

We use collected information to:

  • Provide and schedule detailing services

  • Communicate about appointments and inquiries

  • Send service confirmations and updates

  • Improve our services and website

  • Send promotional or informational messages (when consent is provided)

We do not sell or rent personal information.

 

Data Protection

We implement reasonable administrative and technical safeguards to protect your information. No system is 100% secure, but we take privacy seriously.

 

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us.

 

Contact

📞 (585) 267-6677
📧 SimplyBetterMobileDetailing@gmail.com
🌐 SimplyBetterDetailing.com

 

Terms & Conditions

By booking or using services from Simply Better Mobile Detailing, you agree to the following terms:

 

Services

We provide mobile vehicle detailing services at customer-specified locations. Service availability may depend on weather, access to the vehicle, and safety conditions.

 

Appointments & Cancellations

  • Appointments may be rescheduled due to weather or unforeseen circumstances

  • We request at least 24 hours’ notice for cancellations

  • Missed appointments may be subject to a cancellation fee

 

Customer Responsibilities

Customers must:

  • Ensure vehicle access at the scheduled time

  • Remove personal belongings

  • Disclose any pre-existing damage

We are not responsible for undisclosed damage or items left in the vehicle.

 

Payments

Payment is due upon completion of service unless otherwise agreed. We reserve the right to adjust pricing based on vehicle size, condition, or additional services requested.

 

Liability

While we take great care, Simply Better Mobile Detailing is not responsible for:

  • Pre-existing damage

  • Mechanical or electrical issues

  • Wear caused by age or prior condition

 

SMS & Email Communication Consent

By submitting your contact information to Simply Better Mobile Detailing, you consent to receive communications via phone call, text message (SMS), or email regarding:

  • Appointment confirmations

  • Service updates

  • Promotions or special offers

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to SMS messages or by contacting us directly.

 

Cookie & Analytics Policy

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Monitor performance and usage

You may disable cookies through your browser settings.

 

Disclaimer

Simply Better Mobile Detailing makes no guarantees regarding the correction of permanent stains, scratches, odors, or damage caused by prior neglect, wear, or manufacturing defects. Results may vary based on vehicle condition.

 

Governing Law

These policies are governed by the laws of the State of New York.

 

Contact Information

Simply Better Mobile Detailing
📍 Serving the Greater Rochester Area
📞 (585) 267-6677
📧 SimplyBetterMobileDetailing@gmail.com
🌐 SimplyBetterDetailing.com

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