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Terms & Conditions

Effective Date: July 19, 2026

Welcome to Simply Better Mobile Detailing LLC ("Simply Better Mobile Detailing," "we," "our," or "us"). By accessing or using our website, https://simplybetterdetailing.com, scheduling a service, submitting a quote request, or communicating with us by phone, email, or text message, you agree to these Terms & Conditions.

If you do not agree with these Terms, please do not use our website or services.

1. Services

Simply Better Mobile Detailing LLC provides professional mobile vehicle detailing services, including but not limited to:

  • Interior detailing

  • Exterior detailing

  • Paint correction

  • Ceramic coating installation

  • Engine bay detailing

  • Headlight restoration

  • Wash and wax services

  • Additional automotive detailing services

Service availability may vary based on location, weather conditions, scheduling, and vehicle condition.

2. Estimates & Pricing

All quotes provided through our website, by phone, email, or text are estimates based on the information provided by the customer.

Final pricing may change if:

  • The vehicle is significantly dirtier than described

  • Excessive pet hair is present

  • Biohazard cleanup is required

  • Heavy staining requires additional labor

  • Additional correction work is requested

  • Vehicle size differs from what was submitted

Any pricing adjustments will be discussed with you before additional work is performed.

3. Scheduling & Appointments

Appointments are scheduled on a first-come, first-served basis.

Appointment times are estimated and may be affected by:

  • Weather

  • Traffic

  • Previous appointments

  • Equipment issues

  • Other unforeseen circumstances

We will make every reasonable effort to notify you of scheduling changes.

4. Customer Responsibilities

Customers agree to:

  • Provide accurate vehicle information.

  • Ensure the vehicle is accessible at the scheduled appointment time.

  • Remove valuables and personal belongings before service.

  • Provide access to the vehicle if keys are required.

  • Ensure a safe work environment.

Simply Better Mobile Detailing LLC is not responsible for personal belongings left inside the vehicle.

5. Payments

Payment is due upon completion of services unless otherwise agreed in writing.

We accept approved payment methods offered at the time of service.

Late payments may be subject to additional collection efforts where permitted by law.

6. Cancellations & Rescheduling

Payment is due immediately upon completion of services unless otherwise agreed to in writing.

A deposit may be required to reserve your appointment. Deposits are non-refundable for cancellations or rescheduling requests made with less than 3 days (72 hours) notice. The deposit will be retained to compensate for the reserved appointment time and lost business.
 

If no deposit was collected, cancellations, rescheduling requests made with less than 3 days (72 hours) notice, or missed appointments ("no-shows") will incur a cancellation fee equal to 25% of the scheduled service total.

Invoices not paid within 7 days of the due date will be assessed a one-time late fee equal to 5% of the outstanding balance. In addition, any unpaid balance will accrue interest at a rate of 1.5% per month (18% annually) until paid in full.
 

The customer agrees to pay all reasonable costs incurred in collecting overdue balances, including collection agency fees, court costs, and reasonable attorney's fees where permitted by applicable law.

Repeated last-minute cancellations, missed appointments, or late payments may require full prepayment for future appointments or may result in refusal of future service at the sole discretion of Simply Better Mobile Detailing LLC.
 

Simply Better Mobile Detailing LLC reserves the right to cancel or reschedule appointments due to unsafe weather, equipment failure, illness, or other circumstances beyond our reasonable control. If we cancel an appointment, any deposit paid will be applied to a rescheduled appointment or refunded upon request.

7. Satisfaction

We strive to provide high-quality detailing services.

If you are dissatisfied with your service, please contact us within 24 hours so we can review the issue and, when appropriate, work toward a reasonable resolution.

8. Website Use

You agree not to:

  • Use this website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with the operation or security of the website.

  • Submit false or misleading information.

We reserve the right to restrict access to users who violate these Terms.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Images

  • Videos

  • Graphics

  • Service descriptions

  • Text

  • Website design

is the property of Simply Better Mobile Detailing LLC unless otherwise stated and may not be copied, reproduced, or distributed without prior written permission.

10. SMS Terms of Service

By providing your mobile phone number and opting in through our website, online forms, booking system, or other communication channels, you agree to receive text messages from Simply Better Mobile Detailing LLC.

These messages may include:

  • Appointment confirmations

  • Appointment reminders

  • Scheduling updates

  • Estimate follow-ups

  • Customer support messages

  • Service notifications

  • Review requests

  • Maintenance reminders

  • Promotional offers and discounts (only if you have opted in to receive marketing messages)

Message frequency varies based on your interactions with our business.

Message and data rates may apply according to your mobile carrier plan.

You can opt out of receiving SMS messages at any time by replying:

STOP

You may request assistance by replying:

HELP

or by contacting us directly using the information below.

After opting out, you will no longer receive SMS marketing messages. Transactional messages related to an active service may still be sent where permitted by applicable law.

Consent to receive text messages is not a condition of purchasing our services.

11. Privacy Policy

Your privacy is important to us.

Please review our Privacy Policy to understand how we collect, use, store, and protect your information.

Privacy Policy:

https://simplybetterdetailing.com/privacy-policy

By using our website or services, you acknowledge that you have read and understand our Privacy Policy.

12. Limitation of Liability

To the fullest extent permitted by law, Simply Better Mobile Detailing LLC shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or services.

Our total liability for any claim relating to services shall not exceed the amount paid for the specific service giving rise to the claim.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of New York, without regard to its conflict of law principles.

Any legal disputes shall be brought in a court of competent jurisdiction located within New York.

 

14. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Changes become effective immediately upon posting to this page.

Continued use of our website or services constitutes acceptance of the revised Terms.

15. Contact Information

Simply Better Mobile Detailing LLC

Website
https://simplybetterdetailing.com

Privacy Policy
https://simplybetterdetailing.com/privacy-policy

Phone
(585) 267-6677

Email
Simplybettermobiledetailing@gmail.com

Last Updated: July 19, 2026

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